Warranty Label 2026: What Shopify Merchants Need to Know

Warranty Label and GARAN Label from September 27, 2026: What Shopify Merchants Need to Know

From September 27, 2026, new requirements will apply across the EU regarding how consumers are informed about their statutory warranty rights and certain manufacturer guarantees.

For Shopify merchants, two new labels are particularly relevant: the harmonised notice on the statutory legal guarantee and the GARAN label for certain commercial durability guarantees.

The legal basis is Commission Implementing Regulation (EU) 2025/1960. It defines how both labels must look and what information they must contain. The regulation applies from September 27, 2026.

For Shopify store owners, this raises an important question:

What do I need to change in my store?

In this article, we explain when the warranty label is relevant, when the GARAN label is required, and what you should consider when implementing the new requirements in your Shopify store.

The most important points at a glance

From September 27, 2026, merchants should distinguish between two different requirements.

The warranty label provides information about the consumer's statutory legal guarantee rights. The harmonised notice is particularly relevant when goods are sold to consumers.

The GARAN label, on the other hand, only applies to certain commercial durability guarantees provided by manufacturers. Not every manufacturer guarantee automatically requires the GARAN label.

There is also an important requirement for online stores: for distance contracts concluded through an online interface, the harmonised labels must be displayed in colour.

What changes on September 27, 2026?

The new labels are intended to make it easier for consumers throughout the EU to understand their statutory rights when purchasing goods and to identify whether a product is covered by a relevant manufacturer guarantee.

Until now, merchants have often used their own wording on product pages. For example:

• "2-year statutory warranty"

From September 27, 2026, the harmonised EU notice will apply to the goods covered by the regulation.

This is important because the design cannot simply be created by the merchant. The EU regulation specifies the content and design of the harmonised notice. The individual elements of the notice must not be modified.

For Shopify merchants, this means existing warranty information in the store should be reviewed and the new notice integrated where required.

The warranty label

The warranty label, or harmonised notice, provides consumers with information about their statutory legal guarantee rights.

This is not an additional manufacturer guarantee. Instead, it relates to the statutory rights consumers have against the seller when purchased goods are defective.

For a typical Shopify store selling physical products directly to consumers, this makes the new requirement particularly relevant.

When is the warranty label relevant?

The regulation generally applies to contracts for goods concluded with consumers. This also includes certain goods with digital elements.

For a typical Shopify store, this means that if you sell goods to consumers, you should review how the new notice needs to be integrated into your sales process.

The regulation does contain exceptions for certain situations, so the requirement should not automatically be applied to every possible sales model in exactly the same way.

How must the warranty label be displayed online?

For Shopify merchants, one requirement is particularly important: when distance contracts are concluded through an online interface, the harmonised notice must be displayed in colour.

The EU regulation specifies the colours, design elements and content of the notice.

This also means that simply creating your own text with a similar meaning does not automatically replace the required harmonised notice.

When implementing the requirement in Shopify, you should therefore make sure that the prescribed notice is correctly integrated rather than simply adding a generic warranty statement somewhere on the page.

It is worth checking in particular:

• Product pages

• Mobile product pages

• Theme customisations

• Different product templates

• Dynamic product information

An element that works correctly on desktop does not necessarily look or behave the same way on every device or product template.

The GARAN label

In addition to the information about statutory legal guarantee rights, the GARAN label will apply from September 27, 2026.

The situation here is slightly different.

The GARAN label is not required for every guarantee.

It applies to the type of commercial durability guarantee defined in the EU regulation. The label is intended to show consumers that the manufacturer provides a corresponding durability guarantee for the product. The label includes, among other things, the word "GARAN", an indication of the guaranteed durability, the duration of the guarantee, information about the statutory legal guarantee and a QR code.

When does a product need the GARAN label?

The specific terms of the manufacturer's guarantee are what matter.

In particular, the regulation concerns guarantees that:

• apply to the entire product,

• are provided free of charge to the consumer, and

• have a duration of more than two years.

This means that a three-, four- or five-year manufacturer durability guarantee should be reviewed carefully.

A generic guarantee, an additional paid service or a paid extended warranty does not automatically mean that the GARAN label is required.

For this reason, merchants should not simply add the GARAN label to every product that mentions a guarantee.

Instead, the individual guarantee terms should be reviewed.

An example from practice

Imagine that you sell a television through your Shopify store.

The manufacturer provides consumers with a free five-year durability guarantee covering the entire device.

You should then check whether the guarantee meets the requirements for a commercial durability guarantee under the EU regulation.

The situation may be different if the service can only be purchased for an additional fee or if the guarantee only covers a specific component of the product.

The word "guarantee" alone is therefore not enough to determine whether the GARAN label is required.

What information does the GARAN label contain?

The GARAN label follows a standardised design across the EU.

It includes, among other things:

• the title "GARAN"

• a symbol indicating guaranteed durability

• the duration of the manufacturer's guarantee

• information about the statutory legal guarantee

• a QR code

The EU regulation specifies the design requirements and which elements may be adapted.

For online stores, the GARAN label must also be displayed in colour when it is presented as part of a distance contract through an online interface.

The regulation also allows for certain layered or nested presentations. In such cases, the complete label must become available through the relevant interaction, such as a click, mouseover or touch interaction.

Legal guarantee or manufacturer guarantee? Know the difference

The terms "legal guarantee" and "guarantee" are often used interchangeably in everyday language.

For merchants, however, the distinction matters.

Statutory legal guarantee

The statutory legal guarantee arises from the sales contract and provides consumers with statutory remedies if goods do not conform to the contract.

It is not a voluntary service provided by the manufacturer.

Manufacturer guarantee

A manufacturer guarantee is an additional voluntary commitment. It can be offered by the manufacturer or seller and can be subject to its own terms and conditions.

The new GARAN label does not apply to every possible guarantee. It specifically relates to the relevant commercial durability guarantees covered by the EU regulation.

This distinction is important when reviewing your product range.

What should Shopify merchants do now?

If you operate a Shopify store, it makes sense to start reviewing your setup before September 27, 2026.

A structured review can help you identify which products and parts of your store are affected.

1. Review your product range

Start by identifying which goods you sell to consumers.

If you operate a traditional B2C store selling physical products, the new requirements are particularly relevant.

Pure B2B businesses, services and other business models may be subject to different requirements.

2. Review your product pages

Take a close look at your product pages.

Where do you currently provide information about warranties or guarantees?

Do you use different product templates?

Is certain information only visible on desktop?

Does the presentation work correctly on mobile devices?

These are all points worth checking before making the changes.

3. Review manufacturer guarantees

The next step is to review the guarantees offered by your manufacturers and suppliers.

A simple overview can help:

1. Product
2. Manufacturer
3. Guarantee
4. Duration
5. Entire product?
6. Free of charge?
7. GARAN label to review

This makes it easier to identify which products require a closer review.

4. Check your Shopify theme and mobile layout

A legal notice is of little use if customers cannot see it properly.

After implementation, test the complete customer journey.

Do not only ask:

"Is the label there?"

Also ask:

"Can a customer actually see and access it?"

This is particularly relevant in Shopify because theme updates or changes to product templates can affect the way individual elements are displayed.

5. Test before the deadline

Test the implementation with several different types of products.

For example:

• A standard product without a specific manufacturer guarantee

• A product with a two-year guarantee

• A product with a manufacturer guarantee of more than two years

• A product with a limited guarantee

• A product with multiple variants

This can help identify whether the relevant information is being displayed correctly for different products.

What about the invoice?

The new labels primarily concern consumer information during the sales process.

The invoice is a separate matter.

And this is where another challenge begins for many merchants.

Once a customer places an order, there is often still plenty of administrative work to do.

The order needs to be processed. The invoice needs to be created. The correct VAT treatment needs to be applied. If an order is refunded, the corresponding correction document needs to be created. And eventually, the documents need to be available for accounting and tax purposes.

When all of this is handled manually, it takes time.

Automate Shopify invoices with Easy Invoices

This is where Easy Invoices comes in.

For paid Shopify orders, the appropriate document can be created automatically. Invoices, cancellations and credit notes can be handled without manual processing. Everything is managed directly within the Shopify admin.

Easy Invoices supports different VAT scenarios, including:

• Domestic sales

• EU B2B

• Reverse Charge

• OSS

• Tax-free exports

• Small business VAT rules

• Margin scheme taxation

If important information is missing, the app does not simply guess a tax treatment. Instead, an open case can be created for review before the document is completed.

This is particularly useful for stores with a high order volume.

Because invoice automation is about more than simply generating a PDF. The document also needs to reflect the underlying transaction correctly.

Invoices, cancellations and credit notes in one workflow

A transaction can change after the original order.

A customer cancels an order.

A partial refund is issued.

A complete refund is processed.

In each of these situations, the corresponding documents need to be handled correctly.

Easy Invoices can automatically create the relevant correction document and link it to the original invoice.

This keeps the process traceable without requiring merchants to manually process every individual transaction.

Keep your accounting documents organised

Invoices are created directly from your Shopify orders.

Easy Invoices also provides document archiving and export options for further accounting processes. Depending on your setup, documents can be exported for accounting and tax workflows.

The app is designed for compliant document archiving and stores documents in an unalterable format with consecutive numbering. Hosting takes place in Germany.

For Shopify merchants, this means that the order remains the starting point for the entire document workflow.

Shopify provides the order.

Easy Invoices turns it into the appropriate document.

The warranty label and invoice automation are two different things

It is important to keep these two topics separate.

Easy Invoices is not a solution for the new warranty or GARAN label requirements.

The label requirements concern the information provided to consumers as part of the sales process.

Easy Invoices, on the other hand, handles the invoices and accounting documents generated from your Shopify orders.

They are two different tasks.

For merchants, however, they are part of the same broader goal: reducing manual work and keeping the store's processes organised.

You focus on your products and customers.

The required consumer information is provided in the store.

Once an order has been paid, Easy Invoices can take care of the invoice workflow.

Shopify merchant checklist

Before September 27, 2026, work through the following checklist.

Warranty label

• Do I sell goods to consumers?

• Which products are affected?

• Is the harmonised notice correctly integrated?

• Is it displayed in colour online?

• Does it work correctly on desktop and mobile?

GARAN label

• Which products come with a manufacturer guarantee?

• Does the guarantee cover the entire product?

• Is it provided free of charge to the consumer?

• Does it last for more than two years?

• Do I have all information required for the label?

Shopify

• Have all relevant product templates been checked?

• Does the presentation work correctly for product variants?

• Has the complete customer journey been tested?

• Does the presentation continue to work after theme changes?

Invoices

• Are invoices generated automatically?

• Are cancellations and credit notes handled?

• Is VAT treated correctly?

• Are documents archived properly?

• Can the necessary data be provided to your accountant?

Conclusion

September 27, 2026 is an important date for many online merchants.

The new warranty label introduces harmonised EU information about consumers' statutory legal guarantee rights. The GARAN label, on the other hand, only applies to certain commercial durability guarantees provided by manufacturers. It is therefore important not to treat the two labels as the same requirement.

For Shopify merchants, the practical steps are straightforward: review your product range, check your manufacturer guarantees and make sure the required information is correctly displayed in your store.

And then?

Business continues as usual.

Orders come in. Invoices need to be created. Refunds need to be processed. Documents need to be archived, and eventually your accountant needs the relevant records.

This is where Easy Invoices can automate the work.

For every paid Shopify order, the appropriate document can be generated automatically. Cancellations and credit notes can be handled as part of the same workflow, VAT rules can be applied according to the relevant transaction, and documents can be exported for accounting purposes. All directly within Shopify.

Less manual invoicing. Less administrative work. More time for your store.