Frequently Asked Questions

Answers to common questions about Easy Invoices

Can my accountant receive invoices directly?

Yes! Set up an automated schedule and your accountant will receive all invoices monthly or yearly as a ZIP file via email – sorted GoBD-compliantly and ready for tax filing.

Where is my data stored?

All data is stored exclusively in Germany on servers in German data centers. The infrastructure is fully GDPR-compliant. Your invoice data never leaves the EU.

How are invoices sent to my customers?

You have two options: (1) Your own SMTP server – emails come from your domain. (2) Our whitelabel service – easy setup without technical configuration. Both options send invoices automatically after payment.

Is Easy Invoices GoBD-compliant?

Yes. As long as the app is installed and an active subscription exists, Easy Invoices stores all invoices immutably for 10 years in accordance with § 147 AO, logs all changes completely, and ensures that invoices cannot be modified retrospectively.

What happens to my data after canceling the app?

After cancellation, you have 3 months to export your data through our support team. After that, all data will be automatically deleted. Important: As a shop owner, you have the legal obligation (§ 147 AO) to retain your invoices for 10 years. For more details, visit our data retention page.

More Questions?

Contact us directly through the Shopify App Store for personalized support.

Contact Support