Frequently Asked Questions

Yes, Easy Invoices is specifically designed for collaboration with accountants. You can create monthly or annual exports of all invoices as a ZIP file and send them directly to your accountant via email. The export contains all invoices sorted chronologically and prepared in GoBD-compliant format. With the automated scheduler, you can also set up these exports to be sent automatically on a regular basis.

All data is stored exclusively in Germany on servers in German data centers. The infrastructure is fully GDPR-compliant and meets all German data protection requirements. Your invoice data never leaves the EU and is stored encrypted according to the highest security standards.

Easy Invoices offers two options for invoice delivery: (1) Use your own SMTP server for full control - emails come from your domain. (2) Use our whitelabel SMTP service for easy setup without technical configuration. With both options, all invoices are automatically sent after payment receipt.

Yes, Easy Invoices meets all requirements of GoBD (Principles for the proper management and storage of books, records and documents in electronic form). As long as the app is installed and an active subscription exists, the app stores all invoices immutably for 10 years in accordance with § 147 AO, logs all changes completely, and ensures that invoices cannot be modified retrospectively. All exports are prepared for tax audits. After canceling the app, the responsibility for further retention lies with you as the shop owner.

After cancellation, you have 3 months to export your data through our support team. After that, all data will be automatically deleted. Important: As a shop owner, you have the legal obligation (§ 147 AO) to retain your invoices for 10 years - this responsibility lies with you, not with Easy Invoices. For more details, visit our data retention page.